Refund Policy

We aim to ensure customer satisfaction. Please review our refund policy below:

1. Eligibility for Refunds:

• Refunds are only available for products that are defective, damaged, or not as described.

• To be eligible for a refund, you must notify us within 7 days of receiving your order.

2. Non-Refundable Items:

• Due to the custom, made-to-order nature of the Dart Detector, we do not offer refunds for:

3. Submitting a Refund Request:

• To request a refund, contact us at dartdetector@gmail.com with your order details and the reason for the refund.

• If the product is damaged or defective, please include photos or videos clearly showing the issue.

4. Returns (If Applicable):

• In some cases, we may request that the product be returned for inspection.

• Customers are responsible for return shipping costs unless the product was defective or incorrect due to our error.

5. Refund Process:

• Once your refund request is approved, we will process the refund to your original payment method.

• Please allow 3 - 5 working days for the refund to appear on your account.

6. Exchanges:

• If you receive a defective or damaged product, we can replace it instead of issuing a refund. Contact us to arrange an exchange.

For any questions about our refund policy, please reach out to us at dartdetector@gmail.com.